HOW DO I ORDER A BOOK/STUFFED TOY/APPAREL?

  • Go to the shop page and click on the “Add to cart” for all products you wish to purchase. Then fill out your name and address and billing information.

HOW CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN SUBMITTED?

WHAT ARE MY PAYMENT OPTIONS?

  • All payments are processed through Shopify payments or PayPal. Credit cards accepted are Visa, Mastercard, American Express, and Discover.

WHAT IS YOUR RETURN POLICY?

WHAT IS THE TAX ON THE BOOK/TOY PURCHASE?

CAN I ORDER OR SHIP OUTSIDE THE USA?

WHAT IS THE INTERNATIONAL PRICE AND SHIPPING RATE?

I DID NOT RECEIVE AN ORDER CONFIRMATION.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

WHAT DO I DO IF MY SHIPMENT WAS DAMAGED, MISSING, OR INCORRECT ITEMS?

HOW DO I TRACK MY ORDER?

ARE THESE AVAILABLE FOR PURCHASE IN STORES?