FREQUENTLY ASKED QUESTIONS

 

How do I order a book/stuffed toy?

Go to the shop page and click on the “Add to cart” for all products you wish to purchase. Then fill out your name and address and billing information.

 

How can I change or cancel my order once it has been submitted?

Please email customer_service@zoonicorn.com or Call 651-204-0776

 

What are my payment options?

All payments are prurchased through PayPal but you can pay with your credit card if you don’t have a PayPal account. Credit cards accepted are Visa, Mastercard, American Express, and Discover.

 

What is your return policy?

TBD

 

What is the tax of the book/toy purchase?

TBD

 

Can I order or ship outside the US?

TBD

 

What is the international price and shipping rate?

TBD

 

I did not receive an order confirmation?

TBD

 

How long will it take to receive my order?

TBD

 

What do I do if my Shipment was damaged, missing or contains incorrect items?

TBD

 

How do I track my order?

TBD

 

Are these available for purchase in stores?

TBD